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Release Notes for CloudBacko Home

v3.7.0.0 (18-Feb-2019)

Known Issues

  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v3.1.0.1 via Software Update is not supported. Users are required to download installer to upgrade to v3.5.0.X.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X

Enhancements and bug fixes

Application specific backup

  • N/A - No updates have been made in this category

Backup Destination

  • Bug fix - Backup upload to MS Azure blob storage is being timed out on customers with slow Internet lines (ref: JPH-105-78694, VAQ-359-80177, NOJ-520-91751, OMP-528-22469, NCH-442-56786, T-21959)
  • Bug fix - Fail to add “OpenStack” as destination because the user account is not allow to access the main page to detect IdentityAPI version (Ref: PEQ-104-23637, YKH-187-68908, T-21814)


  • Enhancement - Update Code Signing Certificate (ref: T-23175)

File backup

  • Bug fix - Backup got incorrect Retention size occasionally after backup (ref: FXV-731-95484, T-22729)
  • Bug fix - Backup failure when filename contain emoji on Mac OSX (ref: EVY-655-31308, JQD-795-98471, T-22300)
  • Bug fix - Error=[IOException] The service cannot be started, either because it is disabled or because it has no enabled devices .. (Error code=1058) (ref: XWQ-435-24891, OYR-462-82900, XYJ-319-45588, T-22674)
  • Bug fix - After deleting folder/file in mapped drive/network location backup source, error shown when doing back up (ref: WUO-150-65273, T-22148)
  • Bug fix - Backup stuck when VSS shadows were not totally deleted before the backup started (ref: MKC-105-47301, T-21792)
  • Bug fix - File backup gets [CloudBasic.backupFile] Unexpected concurrent use of SharedBlockOutputStream detected …. errors (ref: JLZ-838-42312, T-22307)
  • Bug fix - Running IPC file is not removed when there is error occurred in manual backup (ref: T-22515)

General / Miscellaneous

  • Bug fix - Cloud backup file alternate location to Google Drive should add error handling for invalid path/filename (ref: JQY-302-58148, T-14681)
  • Bug fix - CBK does not recognize the Slovenian characters (ref: UKI-627-18425, T-22562)

License / Billing module

  • N/A - No updates have been made in this category

Operating Systems

  • N/A - No updates have been made in this category


  • N/A - No updates have been made in this category

Reporting / Email report

  • Bug fix - Retention suddenly increases to a size larger than the previous job's reported “Data + Retention” size (ref: YTD-479-94947, RIS-595-99759, T-22641)

Restore / Decrypt

  • Bug fix - Could not Restore the required data and DIC error [] Failed to rebuild index file CloudFileSystem (ref: T-23052)
  • Bug fix - Restoration failure. Error = Failed to obtain inputstream for '[BackupFile][Version=10100]… (ref“: GDW-259-45653, T-23020)

Software Update

  • Enhancement - Support AUA to CBK v4 (ref: T-22920)

System maintenance

  • N/A - No updates have been made in this category

User experiences

  • N/A - No updates have been made in this category
public/edition/cloudbacko_home/release_note/v3700.txt · Last modified: 2021/06/28 15:41 by ronnie.chan