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Release Notes for CloudBacko Home

v2.5.0.0 (20-Feb-2017)

Known Issues

  • Due to bug in v2.1.0.0/v2.2.2.0, update from v2.1.0.0/v2.2.2.0 to v2.5.0.0 via Software Update is not supported. Users are required to download installer to upgrade to v2.5.0.0.
  • Due to the temporary limitation imposed by Amazon Cloud Drive, backup and restore to Amazon Cloud Drive may take longer time.
  • Due to the limitation of Windows OneDrive free account, backup and restore to Windows OneDrive may take longer time
  • Unable to perform software update on Mac OS X

Enhancements and bug fixes

Application specific backup

  • Enhancement - Add java option “-XX:MaxDirectMemorySize=512m” to prevent [OutOfMemoryError] Direct buffer memory error. (ref: T-15556)
  • Enhancement - Migrate “OneDrive for Business” API to OneDrive API 2.0 (ref: T-14593)
  • Enhancement - Update Amazon AWS S3 regions (ref: T-16067)
    • Asia Pacific (Mumbai) ap-south-1
    • Canada (Central) ca-central-1
    • EU (London) eu-west-2
    • US East (Ohio) us-east-2
  • Bug fix - Delete and re-upload the same file when failed to get output stream (ref: T-15745)
  • Bug fix - CBK fails to add Azure destination with error “The value for one the HTTP headers is not in the correct format” (ref: T-14516)
  • Bug fix - Fail to run backup with error Failed to obtain link and Failed to retain non-empty directory (ref: T-15696)

Backup Destination

  • Enhancement - Support IBM Softlayer as Openstack destination (ref: T-15025)
  • Bug fix - Could not create Predefined Destination to AmazonS3 (Failed to access destination “AmazonS3-1”. Reason=“Access Denied”) (ref: T-15722)
  • Bug fix - Cannot not add Onedrive for Business as a backup destination fails the [NullPointerExeption] null error (ref: T-13995)


  • Bug fix - Fail to install on OS X, the installer package is damaged and can't be opened (ref: T-14617)

File backup

  • Enhancement - Speed up file backup/restore (ref: T-14170)
  • Bug fix - Displayed backup record incorrectly (ref: T-14210)
  • Bug fix - Backup with PST file to Amazon keeps failing with Error=“[d] [ChunkedOutputStream.Flush Data.execute] Failed to flush buffer (ref: T-15032)
  • Bug fix - Backup Error ”[OutOfMemoryError] Direct buffer memory“ (ref: T-15804)
  • Bug fix - File backup with Error=[BackupSrcShortCutManager.Windows.getBackupSrcShortCutPath] User SID cannot be null (ref: T-14201)
  • Bug fix - Backup Error ”[OutOfMemoryError] Direct buffer memory“ (ref: T-15743)
  • Bug fix - Error=”[b] [CloudFileSystem.getChunkBuffer] InterruptedException, caused by [InterruptedException] null“ (ref: T-15331)
  • Bug fix - After upgrade, backup got error and data integrity check got error (ref: T-13742)
  • Bug fix - Backup Error “FastPipedOutputStream has been closed by the reading thread” (ref: T-15443)
  • Bug fix - Keeping to get the error message “Failed to retain non-empty directory” during the backup procedure even updated (ref: T-14998)
  • Bug fix - Backup on MAC fails with ”[CloudFileSystem.deleteLinkTarget] Failed to obtain link“ error (ref: T-15069)
  • Bug fix - File backup error “Failed to delete '[BackupFile][ClientPath=…because it is not empty. One of the existing files is…” (ref: T-15144)
  • Bug fix - Backup error : Failed to retain non-empty directory (ref: T-15335)
  • Bug fix - Failed to obtain link '%%' for target (ref: T-15293)
  • Bug fix - Cannot perform the Data Integrity Check (ref: T-15076)
  • Bug fix - PDF Backup reports show errors ”[CloudFileSystem.deleteLinkTarget] Failed to obtain link“ (ref: T-15356)

General / Miscellaneous

  • Enhancement - Bundled empty microsoft-windowsazure-api-0.4.6.jar to installers (ref: T-14526)
  • Enhancement - Provide a script (ListBackupSetFiles) to download a list of dirs/files that can be restored (ref: T-14062)
  • Bug fix - Memory is exhausted by CDP if thousands of delete were detected (ref: T-14060)
  • Bug fix - If CDP is enabled in the File backup set, then logout and use another account to login, CloudBacko service is terminated unexpected (ref: T-14576)
  • Bug fix - / ListBackupJob.bat not working (ref: T-14275)
  • Bug fix - Cannot Handle Encryption Key with Non-printable Characters in Re-configuration (ref: T-14139)
  • Bug fix - Cannot access backup set with String index out of range: 11 (ref: T-13478)
  • Bug fix - [Utilities] > [Delete Backup Data] cannot be run in the second backup set, after creating a backup set and running [Delete Backup Data] (ref: T-14026)
  • Bug fix - Backup Files are removed improperly after performing Data Integrity Check with CRC Enabled (ref: T-14394)
  • Bug fix - Exposes the Amazon / AWS S3 Access Key and AWS Secret Key in plain text when exporting the Backup Set Settings to XML (ref: T-15749)

License / Billing module

  • N/A - No updates have been made in this category

Operating Systems

  • N/A - No updates have been made in this category


  • N/A - No updates have been made in this category

Reporting / Email report

  • Enhancement - Include “Skip running retention policy…” in the backup log (ref: T-13661)
  • Bug fix - Cannot update the usage in [Report]>[Usage] by “Space Freeing Up” or “Data Integrity Check” or running backup job (ref: T-14022)
  • Bug fix - after upgrade, report usage page's destination list items are duplicated (ref: T-13747)
  • Bug fix - Cannot show correct usage after deletion of backup data (ref: T-14093)
  • Bug fix - CBK 2300 cannot display usage in Report section (ref: T-16055)
  • Bug fix - CBK 2300 French Interface shows invalid parameters (ref: T-15618)

Restore / Decrypt

  • Bug fix - Restore prompts to delete all data in destination by running DIC with CRC when fail to delete file (ref: T-14025)
  • Bug fix - Restore failed with “Path does not exist” errors when restoring lots of files with permissions (ref: T-13768)
  • Bug fix - Hangs when selecting the destination to restore (ref: T-14135)
  • Bug fix - CBK 2300 restore from S3 with “Failed to list bucket” error (ref: T-16168)

Software Update

  • N/A - No updates have been made in this category

System maintenance

  • Bug fix - CBK cannot update the usage in [Report]>[Usage] by “Space Freeing Up” or “Data Integrity Check” or running backup job (ref: T-14164)

User experiences

  • Enhancement - Support changing the date format for reporting in interface (ref: T-14019)
  • Enhancement - Prompt for Reminding to Write Down or Keep Encryption Key in Safe Place (ref: T-14356)
  • Enhancement - Show warning message for removing user settings and encryption info during uninstallation (ref: T-14763)
  • Enhancement - Show clear CloudBacko Pro/Lite/Home icon in Notification on Windows 10 (ref: T-11541)
  • Bug fix - Cannot view online help pages (ref: T-14621)
  • Bug fix - Some online help screens not showing up for English, Traditional, and Simplified Chinese versions (ref: T-14730)
  • Bug fix - Selecting another backup set type reverts user-inputted name to default name when creating new backup set (ref: T-14086)
  • Bug fix - Client usage reporting shows repeated and incorrect information regarding selectable destination and backupsets (ref: T-14034)
  • Bug fix - Cloudbacko responds very slowly on any functions (GUI Slow + Freezing) (ref: T-14121)
public/edition/cloudbacko_home/release_note/v2500.txt · Last modified: 2021/06/28 15:46 by ronnie.chan