This is an old revision of the document!
Reviewed: 28/08/2020
Product Version:
CloudBacko Pro : v4.1 or above
OS: Windows
When performing a VMware guest VM backup in VDDK mode on VMware vCenter / ESXi version 5.0.x, 5.1.x, or 5.5.x, the following error message is received in the backup report:
| No. | Type | Timestamp | Log | 
|---|---|---|---|
| * | info | … | … | 
| * | erro | YYYY/MM/DD hh:mm:ss | Fail to connect VM disk by VDDK library “ error: “VDDK Mode Error Virtual Machine = “VM/Hard disk” Reason = “Fail to connect VM disk by VDDK library”. Error=Unknown | 
| * | … | … | … |