Table of Contents
Upgrade
License
Anti-Virus
OneDrive
Java
Log
Open File Backup (Volume Shadow Copy)
Mac
Microsoft Exchange
[v4] Microsoft Office 365
Microsoft SQL
MySQL
Schedule
Speed
VMware
Windows
Windows System
CloudBacko FAQs
Upgrade
how_to_upgrade_to_cloudbacko_pro_backup_software_version_4
how_to_upgrade_to_cloudbacko_pro_backup_software_version_5
License
Where to find full license key
How to apply license key to new installation
How to apply license key to expired trial software
"Server is down for maintenance..." after "Check update"
Anti-Virus
Exclusion of CloudBacko in your Antivirus software
OneDrive
ISSUE: Failed to get OAuth2Tokens after retrieved from OneDrive
Java
How to increase Java Heap Size
Backup failed with error "java.lang.OutOfMemoryError: Java heap space"
Log
Where to find CloudBacko Pro's log for troubleshooting
Open File Backup (Volume Shadow Copy)
Troubleshoot the problems for Open File Backup (Volume Shadow Copy)
Mac
How to uninstall CloudBacko from Mac OS X
Microsoft Exchange
Cannot view Exchange Database backup source "No writer found on this computer"
How to stop a frozen CloudBacko process on Mac OSX
I installed CloudBacko on another machine, but get this error "Failed to initialize RemoteBDB.Cloud." when I try restoring files backed up from my original machine
ISSUE: [VSSDatabaseExpt] VSS_E_UNEXPECTED_PROVIDER_ERROR (MS Exchange database backup)
[v4] Microsoft Office 365
Supported Office 365 Services and Items for CloudBacko Pro Office 365 Backup
Office 365 Exchange Online mailboxes restore behavior
ISSUE: Cannot connect to Office 365 on the backup set, reason = "Failed to login to Office 365, reason = [ServiceException] Message = Forbidden, response code = 403"
Microsoft SQL
ISSUE: VSS_E_FLUSH_WRITES_TIMEOUT (MS SQL database backup in VSS mode)
ISSUE: [Microsoft][ODBC SQL Server Driver][Shared Memory] SSL Security error (MS SQL backup)
MySQL
ISSUE: Cannot view all MySQL databases in the "Backup Source" screen
Schedule
Scheduled backup not running!
Speed
Factors affecting backup performance
Why is the transfer rate of my backup job so inconsistent
VMware
ISSUE: Fail to connect VM disk by VDDK library. Error=Unknown (VMware VDDK backup)
ISSUE: Delta disk format of virtual disks is not supported by datastore (VMware ESXi restore)
ISSUE: Skipped backing up powered on virtual machine (VMware vCenter / ESXi 7 non-VDDK backup)
Windows
ISSUE:Cannot start the CloudBacko on Windows 10 after the installation
Windows System
How to restore a Windows System Image to another computer
What is the difference between a Windows System State and Windows System Backup