To achieve the optimal performance when CloudBacko Pro is running on your machine, refer to this list of hardware requirements.

Make sure the operating system where you have the MariaDB Database Server installed is compatible with the CloudBacko Pro. Refer to these lists of compatible operating systems and application versions.

To optimize performance of CloudBacko Pro on Windows, and to avoid conflict with your antivirus software, refer to this list of processes and directory paths that should be added to all antivirus software white-list / exclusion list.

Make sure that the latest version of CloudBacko Pro is installed directly on the machine where the MariaDB database(s) are hosted.

The default Java heap size setting on CloudBacko Pro is 2048MB. It is highly recommended to increase the Java heap size setting to be at least 4096MB to improve backup and restore performance. The actual heap size is dependent on amount of free memory available on your MariaDB Database Server. See how to change CloudBacko Pro's Java heap size.

The login accounts for network drives must have read and write access permission to ensure that backup and restore would be successful.

For details of all supported MariaDB versions please refer to this Software Compatibility List. To verify the MariaDB database version you can run the following query:

Example: MariaDB database version 10.4.12

MariaDB [(none)]> select version();
+-----------------+
| version()       |
+-----------------+
| 10.4.12-MariaDB |
+-----------------+
1 row in set (0.00 sec)

MariaDB [(none)]>

For some older MariaDB database versions, to connect to MariaDB database use the mysql –u root –p command

Example: MariaDB database version 10.1.22

>mysql -u root -p
Enter password: ********
Welcome to the MariaDB monitor.  Commands end with ; or \g.
Your MariaDB connection id is 17
Server version: 10.1.22-MariaDB mariadb.org binary distribution

Copyright (c) 2000, 2016, Oracle, MariaDB Corporation Ab and others.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

MariaDB [(none)]> select version();
+-----------------+
| version()       |
+-----------------+
| 10.1.22-MariaDB |
+-----------------+
1 row in set (0.00 sec)

The MariaDB database instance must be online.