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====== Limitations ====== | ====== Limitations ====== | ||
---- | ---- | ||
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+ | {{INLINETOC}} \\ | ||
===== General ===== | ===== General ===== | ||
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<code>Failed to backup virtual machine "guest_guid"., Reason = "Failed to take VM snapshot. Error = [CreateVirtualSystemSnapshotV2] Error="The method call failed." (32775)".</code> | <code>Failed to backup virtual machine "guest_guid"., Reason = "Failed to take VM snapshot. Error = [CreateVirtualSystemSnapshotV2] Error="The method call failed." (32775)".</code> | ||
</WRAP> | </WRAP> | ||
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+ | \\ | ||
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+ | ===== Granular Restore ===== | ||
+ | ---- | ||
+ | |||
+ | 1. Granular restore does not support the mounting of virtual disks, if the disk itself is encrypted, for example using Windows Bitlocker or other third party security features. | ||
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+ | 2. If any folders or files on a virtual disk are encrypted these files/folder cannot be restored. For example, if the “Encrypt contents to secure data” is selected in Advanced attributes. | ||
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+ | 3. The mounting of Linux/Unix file systems from virtual disk file is currently not available due to limitations of the file system drivers. | ||
+ | |||
+ | 4. Granular restore can only be performed on one guest VM at a time with no limitation on number of virtual disk than can be mounted on the guest VM, however, only files/ folders from one virtual disk can be retrieved at a time. | ||
+ | |||
+ | 5. Windows User Account Control (UAC) must be disabled to apply granular restore. | ||
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