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public:faq:out_of_memory_error [2019/09/25 16:29]
ronnie.chan created
public:faq:out_of_memory_error [2019/09/25 16:30] (current)
ronnie.chan
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-Q: Recently some of the backups (full backups) started to fail with errors saying "​java.lang.OutOfMemoryError:​ Java heap space"​. Any suggesions on how to fix that?+**Question:** \\ 
 +Recently some of the backups (full backups) started to fail with errors saying "​java.lang.OutOfMemoryError:​ Java heap space"​. Any suggesions on how to fix that?
  
-A: It suggests that the memory is insufficient to perform the backup job. To resolve this, can you increase the heap size to 2GB to give CloudBacko more memory resources.+**Answer:** \\ 
 +It suggests that the memory is insufficient to perform the backup job. To resolve this, can you increase the heap size to 2GB to give CloudBacko more memory resources.
  
 To increase the Java memory settings: To increase the Java memory settings:
  
 1. Exit CloudBacko Pro and make use there are no active backup jobs running. 1. Exit CloudBacko Pro and make use there are no active backup jobs running.
 +
 2. In a text editor open up the C:\Program Files\CloudBacko Pro\config.ini file 2. In a text editor open up the C:\Program Files\CloudBacko Pro\config.ini file
  
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 4. Save the config.ini 4. Save the config.ini
 +
 5. Go to [Administrative Tools]>​[Services]>​[CloudBacko Pro Services] and restart the service for the settings to take effective. 5. Go to [Administrative Tools]>​[Services]>​[CloudBacko Pro Services] and restart the service for the settings to take effective.
public/faq/out_of_memory_error.1569400140.txt.gz · Last modified: 2019/09/25 16:29 by ronnie.chan