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public:faq:out_of_memory_error [2019/09/25 16:29] ronnie.chan created |
public:faq:out_of_memory_error [2019/09/25 16:30] (current) ronnie.chan |
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- | Q: Recently some of the backups (full backups) started to fail with errors saying "java.lang.OutOfMemoryError: Java heap space". Any suggesions on how to fix that? | + | **Question:** \\ |
+ | Recently some of the backups (full backups) started to fail with errors saying "java.lang.OutOfMemoryError: Java heap space". Any suggesions on how to fix that? | ||
- | A: It suggests that the memory is insufficient to perform the backup job. To resolve this, can you increase the heap size to 2GB to give CloudBacko more memory resources. | + | **Answer:** \\ |
+ | It suggests that the memory is insufficient to perform the backup job. To resolve this, can you increase the heap size to 2GB to give CloudBacko more memory resources. | ||
To increase the Java memory settings: | To increase the Java memory settings: | ||
1. Exit CloudBacko Pro and make use there are no active backup jobs running. | 1. Exit CloudBacko Pro and make use there are no active backup jobs running. | ||
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2. In a text editor open up the C:\Program Files\CloudBacko Pro\config.ini file | 2. In a text editor open up the C:\Program Files\CloudBacko Pro\config.ini file | ||
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4. Save the config.ini | 4. Save the config.ini | ||
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5. Go to [Administrative Tools]>[Services]>[CloudBacko Pro Services] and restart the service for the settings to take effective. | 5. Go to [Administrative Tools]>[Services]>[CloudBacko Pro Services] and restart the service for the settings to take effective. |