public:faq:office-365-mfa
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public:faq:office-365-mfa [2020/05/12 14:33] ronnie.chan |
public:faq:office-365-mfa [2020/05/12 14:34] ronnie.chan |
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| ==== 1.1 Authentication phone (SMS) ==== | ==== 1.1 Authentication phone (SMS) ==== | ||
| - | === Send me a code by text message === | + | === 1.1.1 Send me a code by text message === |
| {{public:faq:authentication_phone_sms.jpg?600}} | {{public:faq:authentication_phone_sms.jpg?600}} | ||
| - | === Call Me === | + | === 1.1.2 Call Me === |
| {{public:faq:authentication_phone_mobile_phone_call.jpg}} | {{public:faq:authentication_phone_mobile_phone_call.jpg}} | ||
| Line 21: | Line 21: | ||
| ==== 1.3 Mobile app (Notification) ==== | ==== 1.3 Mobile app (Notification) ==== | ||
| - | === Receive notifications for verification === | + | === 1.3.1 Receive notifications for verification === |
| {{public:faq:mobile_app_notification.jpg}} | {{public:faq:mobile_app_notification.jpg}} | ||
| - | === Use verification code === | + | === 1.3.2 Use verification code === |
| {{public:faq:mobile_app_verification_code.jpg}} | {{public:faq:mobile_app_verification_code.jpg}} | ||
| Line 32: | Line 32: | ||
| ===== 2. Set up multi-factor authentication in Microsoft 365 admin center ===== | ===== 2. Set up multi-factor authentication in Microsoft 365 admin center ===== | ||
| - | 1.In the Office 365 Main Menu, click the **Admin Center** icon, go to Users > Active users. | + | 2.1.In the Office 365 Main Menu, click the **Admin Center** icon, go to Users > Active users. |
| {{public:faq:admin_icon.jpg?700|}} | {{public:faq:admin_icon.jpg?700|}} | ||
| Line 38: | Line 38: | ||
| {{public:faq:active_users.jpg?700|}} | {{public:faq:active_users.jpg?700|}} | ||
| - | 2a. When Using **Preview Mode** - On the tab Menu, click the **triple dot (...)** button (after "↓Export Users") > **Setup Multifactor authentication**. | + | 2.2a. When Using **Preview Mode** - On the tab Menu, click the **triple dot (...)** button (after "↓Export Users") > **Setup Multifactor authentication**. |
| {{public:faq:setupmfa.jpg?700|}} | {{public:faq:setupmfa.jpg?700|}} | ||
| - | 2b. When Using **Classic Mode** - On the tab Menu, click "More" Dropdown list (beside "+Add a user") > **Multifactor Authentication setup**. | + | 2.2b. When Using **Classic Mode** - On the tab Menu, click "More" Dropdown list (beside "+Add a user") > **Multifactor Authentication setup**. |
| {{public:faq:setupmfaclassic.jpg?700|}} | {{public:faq:setupmfaclassic.jpg?700|}} | ||
| Line 52: | Line 52: | ||
| {{public:faq:mfapage.jpg?700|}} | {{public:faq:mfapage.jpg?700|}} | ||
| - | 3. Search for the account to be used for MFA Setup (Used the given accounts, search for "o365"). | + | 2.3. Search for the account to be used for MFA Setup (Used the given accounts, search for "o365"). |
| {{public:faq:searchaccountformfa.jpg?700|}} | {{public:faq:searchaccountformfa.jpg?700|}} | ||
| - | 4. Click the account that you want to enable MFA. | + | 2.4. Click the account that you want to enable MFA. |
| {{public:faq:selectaccountformfa.jpg?700|}} | {{public:faq:selectaccountformfa.jpg?700|}} | ||
| - | 5. There are 3 Multi-factor Auth Status (Disable, Enable and Enforce) can be viewed based on the MFA state of the users. \\ Disable, Enable and Enforce buttons can be found under the wording **"quick steps"**. | + | 2.5. There are 3 Multi-factor Auth Status (Disable, Enable and Enforce) can be viewed based on the MFA state of the users. \\ Disable, Enable and Enforce buttons can be found under the wording **"quick steps"**. |
| **Disabled** - This is the default state for any user who is not enrolled in MFA. This means the user is not using MFA and the non-browser apps remain unaffected. | **Disabled** - This is the default state for any user who is not enrolled in MFA. This means the user is not using MFA and the non-browser apps remain unaffected. | ||
| Line 78: | Line 78: | ||
| ==== 3.1 Authentication phone (SMS) ==== | ==== 3.1 Authentication phone (SMS) ==== | ||
| - | a. Set the Multi-Factor Auth Status of the user/account to **Enabled**. \\ | + | 3.1.1. Set the Multi-Factor Auth Status of the user/account to **Enabled**. \\ |
| * {{public:faq:accountenable.jpg?700|}} | * {{public:faq:accountenable.jpg?700|}} | ||
| - | b. Go to **OWA site**, login the user/account. | + | 3.1.2. Go to **OWA site**, login the user/account. |
| * {{public:faq:loginaccount.jpg?350|}} ⇒{{public:faq:passwordaccount.jpg?350|}} ⇒ {{public:faq:moreinfonext.jpg?350|}} | * {{public:faq:loginaccount.jpg?350|}} ⇒{{public:faq:passwordaccount.jpg?350|}} ⇒ {{public:faq:moreinfonext.jpg?350|}} | ||
| - | c. Select "**Authentication Phone**", Enter Country or Region, Enter Mobile Phone number.\\ | + | 3.1.3. Select "**Authentication Phone**", Enter Country or Region, Enter Mobile Phone number.\\ |
| --. Select "**Send me a code by text message**" as Method. Click **Next** Button. | --. Select "**Send me a code by text message**" as Method. Click **Next** Button. | ||
| * {{public:faq:authenticationphonesms.jpg?700|}} | * {{public:faq:authenticationphonesms.jpg?700|}} | ||
| - | d. The App will send an SMS for the code and will use for Microsoft verification. \\ | + | 3.1.4. The App will send an SMS for the code and will use for Microsoft verification. \\ |
| --. Enter **Verification code** from SMS. Click **Verify** Button. \\ | --. Enter **Verification code** from SMS. Click **Verify** Button. \\ | ||
| --. Copy the **App Password** then click **Done**. | --. Copy the **App Password** then click **Done**. | ||
| * {{public:faq:smsauthentication.jpg?350|}} ⇒ {{public:faq:smsauthentication2.jpg?350|}} ⇒ {{public:faq:apppasswordpage.jpg?450|}} | * {{public:faq:smsauthentication.jpg?350|}} ⇒ {{public:faq:smsauthentication2.jpg?350|}} ⇒ {{public:faq:apppasswordpage.jpg?450|}} | ||
| - | e. When user will try to re-login, the App will send another SMS having the code for Microsoft verification. \\ | + | 3.1.5. When user will try to re-login, the App will send another SMS having the code for Microsoft verification. \\ |
| * {{public:faq:reloginsmssent.jpg?350|}} ⇒ {{public:faq:reloginsmsverification.jpg?350|}} ⇒ {{public:faq:office365mainscreen.jpg?400|}} | * {{public:faq:reloginsmssent.jpg?350|}} ⇒ {{public:faq:reloginsmsverification.jpg?350|}} ⇒ {{public:faq:office365mainscreen.jpg?400|}} | ||
| - | f. The Multi-Factor Auth Status is now turned to **Enforced**. \\ | + | 3.1.6. The Multi-Factor Auth Status is now turned to **Enforced**. \\ |
| * {{public:faq:nowenforced.jpg?700|}} | * {{public:faq:nowenforced.jpg?700|}} | ||
| ==== 3.2 Authentication phone (Mobile Phone Call) ==== | ==== 3.2 Authentication phone (Mobile Phone Call) ==== | ||
| - | a. Set the Multi-Factor Auth Status of the user/account to **Enabled**. \\ | + | 3.2.1. Set the Multi-Factor Auth Status of the user/account to **Enabled**. \\ |
| * {{public:faq:accountenable.jpg?700|}} | * {{public:faq:accountenable.jpg?700|}} | ||
| - | b. Go to **OWA site**, login the user/account. | + | 3.2.2. Go to **OWA site**, login the user/account. |
| * {{public:faq:loginaccount.jpg?350|}} ⇒{{public:faq:passwordaccount.jpg?350|}} ⇒ {{public:faq:moreinfonext.jpg?350|}} | * {{public:faq:loginaccount.jpg?350|}} ⇒{{public:faq:passwordaccount.jpg?350|}} ⇒ {{public:faq:moreinfonext.jpg?350|}} | ||
| - | c. Select "**Authentication Phone**", Enter Country or Region, Enter Mobile Phone number.\\ | + | 3.2.3. Select "**Authentication Phone**", Enter Country or Region, Enter Mobile Phone number.\\ |
| --. Select "**Call Me**" as Method. Click **Next** Button. | --. Select "**Call Me**" as Method. Click **Next** Button. | ||
| * {{:authentication_phone_mobile_phone_call2.jpg?700|}} | * {{:authentication_phone_mobile_phone_call2.jpg?700|}} | ||
| - | d. The App will call the mobile number for Microsoft verification. \\ | + | 3.2.4. The App will call the mobile number for Microsoft verification. \\ |
| --. Answer the call then click **Pound (#)** key. \\ | --. Answer the call then click **Pound (#)** key. \\ | ||
| --. Copy the **App Password** then click **Done**. | --. Copy the **App Password** then click **Done**. | ||
| * {{public:faq:phonecall1.jpg?200|}} ⇒ {{public:faq:answercallnotif.jpg?350|}} ⇒ {{public:faq:apppasswordpage.jpg?550|}} | * {{public:faq:phonecall1.jpg?200|}} ⇒ {{public:faq:answercallnotif.jpg?350|}} ⇒ {{public:faq:apppasswordpage.jpg?550|}} | ||
| - | e. When user will try to re-login, the App will call the mobile phone again for Microsoft verification. \\ | + | |
| + | 3.2.5. When user will try to re-login, the App will call the mobile phone again for Microsoft verification. \\ | ||
| * {{public:faq:phonecall1.jpg?200|}} ⇒ {{public:faq:recallverification.jpg?350|}} ⇒ {{public:faq:office365mainscreen.jpg?400|}} | * {{public:faq:phonecall1.jpg?200|}} ⇒ {{public:faq:recallverification.jpg?350|}} ⇒ {{public:faq:office365mainscreen.jpg?400|}} | ||
| - | f. The Multi-Factor Auth Status is now turned to **Enforced**. \\ | + | |
| + | 3.2.6. The Multi-Factor Auth Status is now turned to **Enforced**. \\ | ||
| * {{public:faq:nowenforced.jpg?700|}} | * {{public:faq:nowenforced.jpg?700|}} | ||
public/faq/office-365-mfa.txt · Last modified: 2020/05/12 14:34 by ronnie.chan
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