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public:faq:menu [2021/04/19 14:40]
ronnie.chan
public:faq:menu [2021/04/23 16:11]
ronnie.chan
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 ~~NOCACHE~~ ~~NOCACHE~~
  
-====== CloudBacko FAQs ======+==== CloudBacko FAQs ==== 
 +----
  
-===== Upgrade =====+=== Upgrade === 
 +----
  
   * [[public:​faq:​how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]]   * [[public:​faq:​how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]]
  
-===== License =====+=== License === 
 +----
  
   * [[public:​license:​where-to-find-cloudbacko-license-key|Where to find full license key]]   * [[public:​license:​where-to-find-cloudbacko-license-key|Where to find full license key]]
Line 15: Line 18:
  
  
-===== Anti-Virus =====+=== Anti-Virus === 
 +----
  
   * [[public:​faq:​antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]]   * [[public:​faq:​antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]]
  
-===== OneDrive =====+=== OneDrive === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​failed_to_get_oauth2tokens_after_retrieved_from_onedrive]]   * [[public:​edition:​cloudbacko_pro:​failed_to_get_oauth2tokens_after_retrieved_from_onedrive]]
  
-===== Java =====+=== Java === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​how_to_increase_java_heap_size|How to increase Java Heap Size]]   * [[public:​edition:​cloudbacko_pro:​faq:​how_to_increase_java_heap_size|How to increase Java Heap Size]]
   * [[public:​faq:​out_of_memory_error|Backup failed with error "​java.lang.OutOfMemoryError:​ Java heap space"​]]   * [[public:​faq:​out_of_memory_error|Backup failed with error "​java.lang.OutOfMemoryError:​ Java heap space"​]]
  
-===== Log =====+=== Log === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​quick_start_guide:​where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]]   * [[public:​edition:​cloudbacko_pro:​quick_start_guide:​where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]]
  
-===== Open File Backup (Volume Shadow Copy) =====+=== Open File Backup (Volume Shadow Copy) === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​troubleshooting_problem_with_volume_shadow_copy]]   * [[public:​edition:​cloudbacko_pro:​troubleshooting_problem_with_volume_shadow_copy]]
  
-===== Mac =====+=== Mac === 
 +----
  
   * [[public:​faq:​uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]]   * [[public:​faq:​uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]]
  
-===== Microsoft Exchange =====+=== Microsoft Exchange === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"​]]   * [[public:​edition:​cloudbacko_pro:​faq:​can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"​]]
Line 47: Line 57:
   * [[public:​edition:​exchange_database_backup_vssdatabaseexpt_e_unexpected_provider_error]]   * [[public:​edition:​exchange_database_backup_vssdatabaseexpt_e_unexpected_provider_error]]
  
-===== Microsoft Office 365 =====+=== Microsoft Office 365 === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​office_365_supported_services_and_items]]   * [[public:​edition:​cloudbacko_pro:​faq:​office_365_supported_services_and_items]]
Line 53: Line 64:
   * [[public:​edition:​cloudbacko_pro:​failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]]   * [[public:​edition:​cloudbacko_pro:​failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]]
  
-===== Microsoft SQL ===== +=== Microsoft SQL === 
 +---- 
  
   * [[public:​edition:​cloudbacko_pro:​vss_e_flush_writes_timeout_during_mssql_server_backup]]   * [[public:​edition:​cloudbacko_pro:​vss_e_flush_writes_timeout_during_mssql_server_backup]]
   * [[public:​edition:​cloudbacko_pro:​mssql_server_backup_shared_memory_ssl_security_error]]   * [[public:​edition:​cloudbacko_pro:​mssql_server_backup_shared_memory_ssl_security_error]]
  
-===== MySQL =====+=== MySQL === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​cannot_view_all_mysql_databases_in_backup_source]]   * [[public:​edition:​cloudbacko_pro:​faq:​cannot_view_all_mysql_databases_in_backup_source]]
  
-===== Temporary Directory =====+=== Temporary Directory === 
 +----
  
   * [[public:​faq:​how_to-setup_temporary_directory]]   * [[public:​faq:​how_to-setup_temporary_directory]]
  
-===== Schedule ===== +=== Schedule === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​scheduled_backup_not_running]]   * [[public:​edition:​cloudbacko_pro:​faq:​scheduled_backup_not_running]]
  
-===== Speed =====+=== Speed === 
 +----
  
   * [[public:​faq:​factors_affecting_backup_performance|Factors affecting backup performance]] ​   * [[public:​faq:​factors_affecting_backup_performance|Factors affecting backup performance]] ​
   * [[public:​faq:​why_transfer_rate_backup_job_is_inconsistent|Why is the transfer rate of my backup job so inconsistent]]   * [[public:​faq:​why_transfer_rate_backup_job_is_inconsistent|Why is the transfer rate of my backup job so inconsistent]]
  
-===== VMware =====+=== VMware === 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​fail_to_connect_vm_disk_by_vddk_library]]   * [[public:​edition:​cloudbacko_pro:​fail_to_connect_vm_disk_by_vddk_library]]
Line 81: Line 98:
   * [[public:​edition:​cloudbacko_pro:​vmware_7_non_vddk_skipped_backing_up_powered_on_virtual_machine]]   * [[public:​edition:​cloudbacko_pro:​vmware_7_non_vddk_skipped_backing_up_powered_on_virtual_machine]]
  
-===== Windows =====+=== Windows === 
 +----
  
   * [[public:​faq:​cannot_start_cloudbacko_on_windows_10|ISSUE:​Cannot start the CloudBacko on Windows 10 after the installation]]   * [[public:​faq:​cannot_start_cloudbacko_on_windows_10|ISSUE:​Cannot start the CloudBacko on Windows 10 after the installation]]
  
-===== Windows System =====+=== Windows System === 
 +----
  
   * [[public:​faq:​restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]]   * [[public:​faq:​restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]]
   * [[public:​edition:​cloudbacko_pro:​faq:​difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]]   * [[public:​edition:​cloudbacko_pro:​faq:​difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]]