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public:faq:home [2021/04/19 13:28] ronnie.chan |
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====== CloudBacko FAQs ====== | ====== CloudBacko FAQs ====== | ||
- | ==== Upgrade ==== | + | \\ |
+ | |||
+ | ===== Upgrade ===== | ||
* [[public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]] | * [[public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]] | ||
- | ==== License ==== | + | * [[public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_5]] |
+ | |||
+ | ===== License ===== | ||
* [[public:license:where-to-find-cloudbacko-license-key|Where to find full license key]] | * [[public:license:where-to-find-cloudbacko-license-key|Where to find full license key]] | ||
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- | === Anti-Virus === | + | ===== Anti-Virus ===== |
* [[public:faq:antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]] | * [[public:faq:antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]] | ||
- | === OneDrive === | + | ===== OneDrive ===== |
* [[public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive]] | * [[public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive]] | ||
- | === Java === | + | ===== Java ===== |
* [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]] | * [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]] | ||
* [[public:faq:out_of_memory_error|Backup failed with error "java.lang.OutOfMemoryError: Java heap space"]] | * [[public:faq:out_of_memory_error|Backup failed with error "java.lang.OutOfMemoryError: Java heap space"]] | ||
- | === Log === | + | ===== Log ===== |
* [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]] | * [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]] | ||
- | === Open File Backup (Volume Shadow Copy) === | + | ===== Open File Backup (Volume Shadow Copy) ===== |
* [[public:edition:cloudbacko_pro:troubleshooting_problem_with_volume_shadow_copy]] | * [[public:edition:cloudbacko_pro:troubleshooting_problem_with_volume_shadow_copy]] | ||
- | === Mac === | + | ===== Mac ===== |
* [[public:faq:uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]] | * [[public:faq:uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]] | ||
- | === Microsoft Exchange === | + | ===== Microsoft Exchange ===== |
* [[public:edition:cloudbacko_pro:faq:can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"]] | * [[public:edition:cloudbacko_pro:faq:can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"]] | ||
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* [[public:edition:exchange_database_backup_vssdatabaseexpt_e_unexpected_provider_error]] | * [[public:edition:exchange_database_backup_vssdatabaseexpt_e_unexpected_provider_error]] | ||
- | === Microsoft Office 365 === | + | ===== [v4] Microsoft Office 365 ===== |
* [[public:edition:cloudbacko_pro:faq:office_365_supported_services_and_items]] | * [[public:edition:cloudbacko_pro:faq:office_365_supported_services_and_items]] | ||
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* [[public:edition:cloudbacko_pro:failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]] | * [[public:edition:cloudbacko_pro:failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]] | ||
- | === Microsoft SQL === | + | ===== Microsoft SQL ===== |
* [[public:edition:cloudbacko_pro:vss_e_flush_writes_timeout_during_mssql_server_backup]] | * [[public:edition:cloudbacko_pro:vss_e_flush_writes_timeout_during_mssql_server_backup]] | ||
* [[public:edition:cloudbacko_pro:mssql_server_backup_shared_memory_ssl_security_error]] | * [[public:edition:cloudbacko_pro:mssql_server_backup_shared_memory_ssl_security_error]] | ||
- | === MySQL === | + | ===== MySQL ===== |
* [[public:edition:cloudbacko_pro:faq:cannot_view_all_mysql_databases_in_backup_source]] | * [[public:edition:cloudbacko_pro:faq:cannot_view_all_mysql_databases_in_backup_source]] | ||
- | === Schedule === | + | ===== Schedule ===== |
* [[public:edition:cloudbacko_pro:faq:scheduled_backup_not_running]] | * [[public:edition:cloudbacko_pro:faq:scheduled_backup_not_running]] | ||
- | === Speed === | + | ===== Speed ===== |
* [[public:faq:factors_affecting_backup_performance|Factors affecting backup performance]] | * [[public:faq:factors_affecting_backup_performance|Factors affecting backup performance]] | ||
* [[public:faq:why_transfer_rate_backup_job_is_inconsistent|Why is the transfer rate of my backup job so inconsistent]] | * [[public:faq:why_transfer_rate_backup_job_is_inconsistent|Why is the transfer rate of my backup job so inconsistent]] | ||
- | === VMware === | + | ===== VMware ===== |
* [[public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library]] | * [[public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library]] | ||
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* [[public:edition:cloudbacko_pro:vmware_7_non_vddk_skipped_backing_up_powered_on_virtual_machine]] | * [[public:edition:cloudbacko_pro:vmware_7_non_vddk_skipped_backing_up_powered_on_virtual_machine]] | ||
- | === Windows === | + | ===== Windows ===== |
* [[public:faq:cannot_start_cloudbacko_on_windows_10|ISSUE:Cannot start the CloudBacko on Windows 10 after the installation]] | * [[public:faq:cannot_start_cloudbacko_on_windows_10|ISSUE:Cannot start the CloudBacko on Windows 10 after the installation]] | ||
- | === Windows System === | + | ===== Windows System ===== |
* [[public:faq:restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]] | * [[public:faq:restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]] | ||
* [[public:edition:cloudbacko_pro:faq:difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]] | * [[public:edition:cloudbacko_pro:faq:difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]] | ||