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public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library [2020/12/21 14:24] ronnie.chan |
public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library [2021/04/16 17:18] (current) ronnie.chan |
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- | ====== Fail to connect VM disk by VDDK library. Error=Unknown (VMware VDDK backup) ====== | + | ====== ISSUE: Fail to connect VM disk by VDDK library. Error=Unknown (VMware VDDK backup) ====== |
Reviewed: 28/08/2020 | Reviewed: 28/08/2020 | ||
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===== Resolution ===== | ===== Resolution ===== | ||
- | To workaround this issue, replace the current VDDK 7 API with the VDDK 6 API files, Click Here to download the VDDK v6 API files. Refer to the following steps to replace the files: | + | To workaround this issue, replace the current VDDK 7 API with the VDDK 6 API files, [[https://download.ahsay.com/support/vddk6.zip|Click Here]] to download the VDDK v6 API files. Refer to the following steps to replace the files: |
* Stop the CloudBacko Pro service. | * Stop the CloudBacko Pro service. |