public:announcement:20210331

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public:announcement:20210331 [2021/03/31 16:35]
ronnie.chan
public:announcement:20210331 [2021/04/23 16:57] (current)
ronnie.chan
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 ====== [2021.03.31] Termination of Support for Mail-level Backup using MAPI Protocol on MS Exchange 2013 Cumulative Update 23 or above ====== ====== [2021.03.31] Termination of Support for Mail-level Backup using MAPI Protocol on MS Exchange 2013 Cumulative Update 23 or above ======
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 ===== Summary ===== ===== Summary =====
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 Due to limitations and functional issues with (Messaging Application Programming Interface) MAPI backup mode, which is a Microsoft technology used by CloudBacko Pro to enable MS Exchange Server 2013 mail level backup and restores, we have to terminate the support for mail level backups using MAPI Protocol on MS Exchange 2013 Cumulative Update 23 or above. It is because starting from Microsoft Exchange 2013 Cumulative Update 23 or above MAPI backup mode may stop working properly. To avoid issues with Microsoft Exchange 2013 mail level backup and restores, it is strongly recommended to transition from MAPI backup mode to (Exchange Web Services) EWS backup mode as soon as possible. ​ Due to limitations and functional issues with (Messaging Application Programming Interface) MAPI backup mode, which is a Microsoft technology used by CloudBacko Pro to enable MS Exchange Server 2013 mail level backup and restores, we have to terminate the support for mail level backups using MAPI Protocol on MS Exchange 2013 Cumulative Update 23 or above. It is because starting from Microsoft Exchange 2013 Cumulative Update 23 or above MAPI backup mode may stop working properly. To avoid issues with Microsoft Exchange 2013 mail level backup and restores, it is strongly recommended to transition from MAPI backup mode to (Exchange Web Services) EWS backup mode as soon as possible. ​
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 ===== Does it affect my clients? ===== ===== Does it affect my clients? =====
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 This issue only affects backups currently running MS Exchange mail level backup set on MS Exchange 2013 Cumulative Update 20 to Cumulative Update 23 or above using MAPI backup mode. This issue only affects backups currently running MS Exchange mail level backup set on MS Exchange 2013 Cumulative Update 20 to Cumulative Update 23 or above using MAPI backup mode.
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 ===== What are the affected CloudBacko Pro versions? ===== ===== What are the affected CloudBacko Pro versions? =====
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   * CloudBacko Pro v1.x   * CloudBacko Pro v1.x
   * CloudBacko Pro v2.x   * CloudBacko Pro v2.x
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 ===== What action do I need to take to? ===== ===== What action do I need to take to? =====
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   * If your clients are currently on pre MS Exchange 2013 Cumulative Update 20 and do not plan to apply any more updates then you do not need to take any further action. ​   * If your clients are currently on pre MS Exchange 2013 Cumulative Update 20 and do not plan to apply any more updates then you do not need to take any further action. ​
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 ===== What are the advantages of using EWS backup mode? ===== ===== What are the advantages of using EWS backup mode? =====
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   * Improved backup performance & reliability over MAPI.   * Improved backup performance & reliability over MAPI.
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 ===== What does a MAPI to EWS mode transition involve? ===== ===== What does a MAPI to EWS mode transition involve? =====
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 As backup sets using MAPI backup mode cannot be directly converted to EWS backup mode. A new backup set using EWS backup mode must be created. ​ As backup sets using MAPI backup mode cannot be directly converted to EWS backup mode. A new backup set using EWS backup mode must be created. ​
public/announcement/20210331.txt · Last modified: 2021/04/23 16:57 by ronnie.chan