ISSUE: Cannot view all MySQL databases in the "Backup Source" screen

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This could be related to insufficient permissions with the MySQL user account specified in the backup settings.

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Login to MySQL server using 'root' account and grant the following permissions to the user account using the following commands:

1. GRANT ALL PRIVILEGES ON *.* TO "%username%"@"localhost" IDENTIFIED BY "%password%";
2. GRANT ALL PRIVILEGES ON *.* TO "%username%"@"localhost.localdomain" IDENTIFIED BY "%password%";
3. FLUSH PRIVILEGES;

For example, to grant the correct permissions to the 'backup' account and password is set to 'abc'.

GRANT ALL PRIVILEGES ON *.* TO "backup"@"localhost" IDENTIFIED BY "abc";
GRANT ALL PRIVILEGES ON *.* TO "backup"@"localhost.localdomain" IDENTIFIED BY "abc";
FLUSH PRIVILEGES;

Open the backup source view to confirm all databases are shown.