====== CloudBacko FAQs ======

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===== Upgrade =====

  * [[public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]]

  * [[public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_5]]

===== License =====

  * [[public:license:where-to-find-cloudbacko-license-key|Where to find full license key]]
  * [[public:license:how-to-apply-license-key-to-new-installation|How to apply license key to new installation]]
  * [[public:license:how-to-apply-license-key-to-expired-trial-software|How to apply license key to expired trial software]]
  * [[public:license:check-update-server-is-down|"Server is down for maintenance..." after "Check update"]]


===== Anti-Virus =====

  * [[public:faq:antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]]

===== OneDrive =====

  * [[public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive]]

===== Java =====

  * [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]]
  * [[public:faq:out_of_memory_error|Backup failed with error "java.lang.OutOfMemoryError: Java heap space"]]

===== Log =====

  * [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]]

===== Open File Backup (Volume Shadow Copy) =====

  * [[public:edition:cloudbacko_pro:troubleshooting_problem_with_volume_shadow_copy]]

===== Mac =====

  * [[public:faq:uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]]

===== Microsoft Exchange =====

  * [[public:edition:cloudbacko_pro:faq:can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"]]
  * [[public:faq:frozen_mac|How to stop a frozen CloudBacko process on Mac OSX]]
  * [[public:faq:failed_to_initialize_remotebdb|I installed CloudBacko on another machine, but get this error "Failed to initialize RemoteBDB.Cloud." when I try restoring files backed up from my original machine]]
  * [[public:edition:exchange_database_backup_vssdatabaseexpt_e_unexpected_provider_error]]

===== [v4] Microsoft Office 365 =====

  * [[public:edition:cloudbacko_pro:faq:office_365_supported_services_and_items]]
  * [[public:edition:cloudbacko_pro:faq:office_365_exchange_online_mailboxes_restore_behavior|Office 365 Exchange Online mailboxes restore behavior]]
  * [[public:edition:cloudbacko_pro:failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]]

===== Microsoft SQL ===== 

  * [[public:edition:cloudbacko_pro:vss_e_flush_writes_timeout_during_mssql_server_backup]]
  * [[public:edition:cloudbacko_pro:mssql_server_backup_shared_memory_ssl_security_error]]

===== MySQL =====

  * [[public:edition:cloudbacko_pro:faq:cannot_view_all_mysql_databases_in_backup_source]]

===== Schedule ===== 

  * [[public:edition:cloudbacko_pro:faq:scheduled_backup_not_running]]

===== Speed =====

  * [[public:faq:factors_affecting_backup_performance|Factors affecting backup performance]] 
  * [[public:faq:why_transfer_rate_backup_job_is_inconsistent|Why is the transfer rate of my backup job so inconsistent]]

===== VMware =====

  * [[public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library]]
  * [[public:edition:cloudbacko_pro:vmware_esxi_restore_delta_disk_format_of_virtual_disks_is_not_supported_by_datastore]]
  * [[public:edition:cloudbacko_pro:vmware_7_non_vddk_skipped_backing_up_powered_on_virtual_machine]]

===== Windows =====

  * [[public:faq:cannot_start_cloudbacko_on_windows_10|ISSUE:Cannot start the CloudBacko on Windows 10 after the installation]]

===== Windows System =====

  * [[public:faq:restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]]
  * [[public:edition:cloudbacko_pro:faq:difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]]