public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log
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public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log [2019/08/29 14:50] ronnie.chan |
public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log [2020/04/28 22:01] (current) ronnie.chan |
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| With a paid license, when you encounter troubles, find and zip the following logs, and then submit a support ticket to us for troubleshooting. | With a paid license, when you encounter troubles, find and zip the following logs, and then submit a support ticket to us for troubleshooting. | ||
| - | ===== 1. Backup and Restore Log ===== | + | ===== Backup and Restore Log ===== |
| + | ---- | ||
| The CloudBacko backup and restore log files are kept in the following locations: | The CloudBacko backup and restore log files are kept in the following locations: | ||
| Line 17: | Line 18: | ||
| Backup log: C:\users\{username}\.cbp\log\%backupset_id%\ | Backup log: C:\users\{username}\.cbp\log\%backupset_id%\ | ||
| - | ===== 2. Scheduler Log ===== | + | \\ |
| + | |||
| + | ===== Scheduler Log ===== | ||
| + | ---- | ||
| Scheduler logs are used for troubleshooting why the automatic or scheduled backups are not running on time or are missed. The log file is called **debug.log**, it will record the status of all backup sets on the machine. The debug.log is automatically rotated when they reach 256KB | Scheduler logs are used for troubleshooting why the automatic or scheduled backups are not running on time or are missed. The log file is called **debug.log**, it will record the status of all backup sets on the machine. The debug.log is automatically rotated when they reach 256KB | ||
public/edition/cloudbacko_pro/quick_start_guide/where_to_find_log.1567061420.txt.gz · Last modified: 2019/08/29 14:50 by ronnie.chan
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