This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Next revision Both sides next revision | ||
public:faq:menu [2021/04/19 13:36] ronnie.chan |
public:faq:menu [2021/04/23 16:10] ronnie.chan |
||
---|---|---|---|
Line 2: | Line 2: | ||
====== CloudBacko FAQs ====== | ====== CloudBacko FAQs ====== | ||
+ | ---- | ||
===== Upgrade ===== | ===== Upgrade ===== | ||
+ | ---- | ||
* [[public:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]] | * [[public:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]] | ||
===== License ===== | ===== License ===== | ||
+ | ---- | ||
* [[public:license:where-to-find-cloudbacko-license-key|Where to find full license key]] | * [[public:license:where-to-find-cloudbacko-license-key|Where to find full license key]] | ||
Line 16: | Line 19: | ||
===== Anti-Virus ===== | ===== Anti-Virus ===== | ||
+ | ---- | ||
* [[public:faq:antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]] | * [[public:faq:antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]] | ||
===== OneDrive ===== | ===== OneDrive ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive]] | * [[public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive]] | ||
===== Java ===== | ===== Java ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]] | * [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]] | ||
Line 29: | Line 35: | ||
===== Log ===== | ===== Log ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]] | * [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]] | ||
===== Open File Backup (Volume Shadow Copy) ===== | ===== Open File Backup (Volume Shadow Copy) ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:troubleshooting_problem_with_volume_shadow_copy]] | * [[public:edition:cloudbacko_pro:troubleshooting_problem_with_volume_shadow_copy]] | ||
===== Mac ===== | ===== Mac ===== | ||
+ | ---- | ||
* [[public:faq:uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]] | * [[public:faq:uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]] | ||
===== Microsoft Exchange ===== | ===== Microsoft Exchange ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:faq:can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"]] | * [[public:edition:cloudbacko_pro:faq:can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"]] | ||
Line 48: | Line 58: | ||
===== Microsoft Office 365 ===== | ===== Microsoft Office 365 ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:faq:office_365_supported_services_and_items]] | * [[public:edition:cloudbacko_pro:faq:office_365_supported_services_and_items]] | ||
Line 53: | Line 64: | ||
* [[public:edition:cloudbacko_pro:failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]] | * [[public:edition:cloudbacko_pro:failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]] | ||
- | ===== Microsoft SQL ===== | + | ===== Microsoft SQL ===== |
+ | ---- | ||
* [[public:edition:cloudbacko_pro:vss_e_flush_writes_timeout_during_mssql_server_backup]] | * [[public:edition:cloudbacko_pro:vss_e_flush_writes_timeout_during_mssql_server_backup]] | ||
Line 59: | Line 71: | ||
===== MySQL ===== | ===== MySQL ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:faq:cannot_view_all_mysql_databases_in_backup_source]] | * [[public:edition:cloudbacko_pro:faq:cannot_view_all_mysql_databases_in_backup_source]] | ||
+ | |||
+ | ===== Temporary Directory ===== | ||
+ | ---- | ||
+ | |||
+ | * [[public:faq:how_to-setup_temporary_directory]] | ||
===== Schedule ===== | ===== Schedule ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:faq:scheduled_backup_not_running]] | * [[public:edition:cloudbacko_pro:faq:scheduled_backup_not_running]] | ||
===== Speed ===== | ===== Speed ===== | ||
+ | ---- | ||
* [[public:faq:factors_affecting_backup_performance|Factors affecting backup performance]] | * [[public:faq:factors_affecting_backup_performance|Factors affecting backup performance]] | ||
Line 72: | Line 92: | ||
===== VMware ===== | ===== VMware ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library]] | * [[public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library]] | ||
Line 78: | Line 99: | ||
===== Windows ===== | ===== Windows ===== | ||
+ | ---- | ||
* [[public:faq:cannot_start_cloudbacko_on_windows_10|ISSUE:Cannot start the CloudBacko on Windows 10 after the installation]] | * [[public:faq:cannot_start_cloudbacko_on_windows_10|ISSUE:Cannot start the CloudBacko on Windows 10 after the installation]] | ||
===== Windows System ===== | ===== Windows System ===== | ||
+ | ---- | ||
* [[public:faq:restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]] | * [[public:faq:restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]] | ||
* [[public:edition:cloudbacko_pro:faq:difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]] | * [[public:edition:cloudbacko_pro:faq:difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]] | ||