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public:faq:menu [2021/04/19 13:31]
ronnie.chan created
public:faq:menu [2021/04/23 16:10]
ronnie.chan
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 +~~NOCACHE~~
 +
 ====== CloudBacko FAQs ====== ====== CloudBacko FAQs ======
 +----
  
 ===== Upgrade ===== ===== Upgrade =====
 +----
  
-  * [[public:​edition:​cloudbacko_pro:​faq:​how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]]+  * [[public:​faq:​how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]]
  
 ===== License ===== ===== License =====
 +----
  
   * [[public:​license:​where-to-find-cloudbacko-license-key|Where to find full license key]]   * [[public:​license:​where-to-find-cloudbacko-license-key|Where to find full license key]]
Line 14: Line 19:
  
 ===== Anti-Virus ===== ===== Anti-Virus =====
 +----
  
   * [[public:​faq:​antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]]   * [[public:​faq:​antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]]
  
 ===== OneDrive ===== ===== OneDrive =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​failed_to_get_oauth2tokens_after_retrieved_from_onedrive]]   * [[public:​edition:​cloudbacko_pro:​failed_to_get_oauth2tokens_after_retrieved_from_onedrive]]
  
 ===== Java ===== ===== Java =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​how_to_increase_java_heap_size|How to increase Java Heap Size]]   * [[public:​edition:​cloudbacko_pro:​faq:​how_to_increase_java_heap_size|How to increase Java Heap Size]]
Line 27: Line 35:
  
 ===== Log ===== ===== Log =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​quick_start_guide:​where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]]   * [[public:​edition:​cloudbacko_pro:​quick_start_guide:​where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]]
  
 ===== Open File Backup (Volume Shadow Copy) ===== ===== Open File Backup (Volume Shadow Copy) =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​troubleshooting_problem_with_volume_shadow_copy]]   * [[public:​edition:​cloudbacko_pro:​troubleshooting_problem_with_volume_shadow_copy]]
  
 ===== Mac ===== ===== Mac =====
 +----
  
   * [[public:​faq:​uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]]   * [[public:​faq:​uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]]
  
 ===== Microsoft Exchange ===== ===== Microsoft Exchange =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"​]]   * [[public:​edition:​cloudbacko_pro:​faq:​can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"​]]
Line 46: Line 58:
  
 ===== Microsoft Office 365 ===== ===== Microsoft Office 365 =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​office_365_supported_services_and_items]]   * [[public:​edition:​cloudbacko_pro:​faq:​office_365_supported_services_and_items]]
Line 51: Line 64:
   * [[public:​edition:​cloudbacko_pro:​failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]]   * [[public:​edition:​cloudbacko_pro:​failed_to_login_to_office_365_serviceexception_forbidden_response_code_403]]
  
-===== Microsoft SQL ===== +===== Microsoft SQL ===== 
 +---- 
  
   * [[public:​edition:​cloudbacko_pro:​vss_e_flush_writes_timeout_during_mssql_server_backup]]   * [[public:​edition:​cloudbacko_pro:​vss_e_flush_writes_timeout_during_mssql_server_backup]]
Line 57: Line 71:
  
 ===== MySQL ===== ===== MySQL =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​cannot_view_all_mysql_databases_in_backup_source]]   * [[public:​edition:​cloudbacko_pro:​faq:​cannot_view_all_mysql_databases_in_backup_source]]
 +
 +===== Temporary Directory =====
 +----
 +
 +  * [[public:​faq:​how_to-setup_temporary_directory]]
  
 ===== Schedule =====  ===== Schedule ===== 
 +----
  
   * [[public:​edition:​cloudbacko_pro:​faq:​scheduled_backup_not_running]]   * [[public:​edition:​cloudbacko_pro:​faq:​scheduled_backup_not_running]]
  
 ===== Speed ===== ===== Speed =====
 +----
  
   * [[public:​faq:​factors_affecting_backup_performance|Factors affecting backup performance]] ​   * [[public:​faq:​factors_affecting_backup_performance|Factors affecting backup performance]] ​
Line 70: Line 92:
  
 ===== VMware ===== ===== VMware =====
 +----
  
   * [[public:​edition:​cloudbacko_pro:​fail_to_connect_vm_disk_by_vddk_library]]   * [[public:​edition:​cloudbacko_pro:​fail_to_connect_vm_disk_by_vddk_library]]
Line 76: Line 99:
  
 ===== Windows ===== ===== Windows =====
 +----
  
   * [[public:​faq:​cannot_start_cloudbacko_on_windows_10|ISSUE:​Cannot start the CloudBacko on Windows 10 after the installation]]   * [[public:​faq:​cannot_start_cloudbacko_on_windows_10|ISSUE:​Cannot start the CloudBacko on Windows 10 after the installation]]
  
 ===== Windows System ===== ===== Windows System =====
 +----
  
   * [[public:​faq:​restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]]   * [[public:​faq:​restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]]
   * [[public:​edition:​cloudbacko_pro:​faq:​difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]]   * [[public:​edition:​cloudbacko_pro:​faq:​difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]]