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public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4 [2020/04/07 12:54] ronnie.chan |
public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4 [2020/11/16 15:13] ronnie.chan |
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====== How to upgrade to CloudBacko backup software version 4 ====== | ====== How to upgrade to CloudBacko backup software version 4 ====== | ||
- | If you are using version 3.7 paid version, simply follow the following steps to upgrade to version 4. | ||
- | ===== Step 1 ===== | + | To upgrade your CloudBacko Pro / Lite from version 1 / 2 / 3 to the latest version 4, follow these steps. |
- | Open your current version 3.7 CloudBacko backup software. The software will prompt you about the availability of new version 4. Click [Details]. | + | |
- | {{public:v4-upgrade-01.png}} | + | <WRAP indent> |
- | ===== Step 2 ===== | + | **Step 1** \\ |
- | In this Software Update page, click [Update]. | + | Export your current CloudBacko settings from Utilities > Ex/Import Settings > Export Now, and save it to your computer for later use. |
- | {{public:v4-upgrade-02.png}} | + | {{public:v4-upgrade-11.png}} |
- | ===== Step 3 ===== | + | **Step 2** \\ |
- | Wait for the software to download the required update package. | + | Go to [[https://www.cloudbacko.com/en/download-cloudbacko-advanced-cloud-local-server-workstation-amazon-S3-google-backup-software-free-trial-cloudbacko-pro.jsp|CloudBacko's website]] to download the latest installer. |
- | {{public:v4-upgrade-03.png}} | + | {{public:v4-upgrade-12.png}} |
- | ===== Step 4 ===== | + | Install the latest CloudBacko software to your original CloudBacko's installation folder. |
- | Click [Restart now] to restart CloudBacko software | + | |
- | {{public:v4-upgrade-04.png}} | + | **Step 3** \\ |
+ | After installation, open the software, and you should see the following message. Click [Buy upgrade option]. | ||
- | ===== Step 5 ===== | + | {{public:v4-upgrade-13.png}} |
- | Wait until you see the new CloudBacko software frontpage. You're CloudBacko has been upgraded successfully. | + | |
- | {{public:v4-upgrade-05.png}} | + | **Step 4** \\ |
+ | The software will automatically add the software and module items that your current license has into the shopping cart. If you also want to buy more modules along with the upgrade, click [Modify quantities]. Otherwise, just click [Next]. | ||
- | Click [Backup Sets] and you should be able to see all your backup sets being retained. | + | {{public:v4-upgrade-14.png}} |
+ | |||
+ | **Step 5** \\ | ||
+ | Modify the quantity of module that you want to buy. Then click [Update Total]. | ||
+ | |||
+ | {{public:v4-upgrade-15.png}} | ||
+ | |||
+ | **Step 6** \\ | ||
+ | The total amount will be updated. If no problem, click [Next]. | ||
+ | |||
+ | {{public:v4-upgrade-16.png}} | ||
+ | |||
+ | **Step 7** \\ | ||
+ | Enter your credit card info, and click [Next]. | ||
+ | |||
+ | {{public:v4-upgrade-17.png}} | ||
+ | |||
+ | **Step 8** \\ | ||
+ | Enter your contact info, and click [Next]. | ||
+ | |||
+ | {{public:v4-upgrade-18.png}} | ||
+ | |||
+ | **Step 9** \\ | ||
+ | Check and confirm the order details, and terms and conditions. Then, click [Confirm]. | ||
+ | |||
+ | {{public:v4-upgrade-19.png}} | ||
+ | |||
+ | **Step 10** \\ | ||
+ | After successful payment, a Receipt will be generated automatically. You can print it out. Then, click [Close]. | ||
+ | |||
+ | {{public:v4-upgrade-20.png}} | ||
+ | |||
+ | **Step 11** \\ | ||
+ | You'll see this screen. Click [OK]. | ||
+ | |||
+ | {{public:v4-upgrade-21.png}} | ||
+ | |||
+ | **Step 12** \\ | ||
+ | You're software is now in v4. | ||
+ | |||
+ | {{public:v4-upgrade-22.png}} | ||
+ | |||
+ | **Step 13** \\ | ||
+ | Normally, your previous backup sets will be retained. In case they are not there, you can go to Utilities > Ex/Import Settings > Import Now to import your previously exported setting file. Afterward, your backup sets will be available again. | ||
+ | |||
+ | {{public:v4-upgrade-11.png}} | ||
+ | |||
+ | </WRAP> | ||
- | {{public:v4-upgrade-06.png}} | ||
If you have trouble during upgrade, please [[https://www.cloudbacko.com/en/cloudbacko-advanced-cloud-local-server-workstation-amazon-S3-google-backup-software-ticket-sla.jsp| contact our support]]. | If you have trouble during upgrade, please [[https://www.cloudbacko.com/en/cloudbacko-advanced-cloud-local-server-workstation-amazon-S3-google-backup-software-ticket-sla.jsp| contact our support]]. | ||
+ |