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public:edition:cloudbacko_pro:faq:home [2019/09/23 16:00] ronnie.chan |
public:edition:cloudbacko_pro:faq:home [2021/04/14 14:56] ronnie.chan |
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- | ====== FAQs for CloudBacko Pro ====== | + | ====== FAQs ====== |
---- | ---- | ||
- | * [[public:edition:cloudbacko_pro:faq:office_365_exchange_online_mailboxes_restore_behavior|Office 365 Exchange Online mailboxes restore behavior]] | + | ===== Upgrade ===== |
+ | ---- | ||
+ | * [[public:edition:cloudbacko_pro:faq:how_to_upgrade_to_cloudbacko_pro_backup_software_version_4]] | ||
+ | |||
+ | ===== License ===== | ||
+ | ---- | ||
+ | * [[public:license:where-to-find-cloudbacko-license-key|Where to find full license key]] | ||
+ | * [[public:license:how-to-apply-license-key-to-new-installation|How to apply license key to new installation]] | ||
+ | * [[public:license:how-to-apply-license-key-to-expired-trial-software|How to apply license key to expired trial software]] | ||
+ | * [[public:license:check-update-server-is-down|"Server is down for maintenance..." after "Check update"]] | ||
+ | |||
+ | ===== General ===== | ||
+ | ---- | ||
* [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]] | * [[public:edition:cloudbacko_pro:quick_start_guide:where_to_find_log|Where to find CloudBacko Pro's log for troubleshooting]] | ||
* [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]] | * [[public:edition:cloudbacko_pro:faq:how_to_increase_java_heap_size|How to increase Java Heap Size]] | ||
- | * [[public:edition:cloudbacko_pro:faq:where_to_find_cloudbacko_pro_license_key|Where can I find my full CloudBacko Pro license key?]] | + | * [[public:faq:uninstall_cloudbacko_from_mac|How to uninstall CloudBacko from Mac OS X]] |
+ | * [[public:edition:cloudbacko_pro:faq:difference_between_windows_system_and_system_state_backups|What is the difference between a Windows System State and Windows System Backup]] | ||
+ | * [[public:faq:antivirus_exclusion|Exclusion of CloudBacko in your Antivirus software]] | ||
+ | * [[public:faq:out_of_memory_error|Backup failed with error "java.lang.OutOfMemoryError: Java heap space"]] | ||
+ | * [[public:faq:factors_affecting_backup_performance|Factors affecting backup performance]] | ||
+ | * [[public:faq:why_transfer_rate_backup_job_is_inconsistent|Why is the transfer rate of my backup job so inconsistent]] | ||
+ | * [[public:faq:restore_windows_system_image_backup_to_another_computer|How to restore a Windows System Image to another computer]] | ||
+ | * [[public:faq:cannot_start_cloudbacko_on_windows_10|ISSUE:Cannot start the CloudBacko on Windows 10 after the installation]] | ||
+ | * [[public:edition:cloudbacko_pro:faq:scheduled_backup_not_running]] | ||
+ | |||
+ | |||
+ | ===== Microsoft Office 365 ===== | ||
+ | ---- | ||
+ | * [[public:edition:cloudbacko_pro:faq:office_365_supported_services_and_items]] | ||
+ | * [[public:edition:cloudbacko_pro:faq:office_365_exchange_online_mailboxes_restore_behavior|Office 365 Exchange Online mailboxes restore behavior]] | ||
+ | |||
+ | ===== Exchange ===== | ||
+ | ---- | ||
+ | * [[public:edition:cloudbacko_pro:faq:can_view_exchange_database_backup_source|Cannot view Exchange Database backup source "No writer found on this computer"]] | ||
+ | * [[public:faq:frozen_mac|How to stop a frozen CloudBacko process on Mac OSX]] | ||
+ | * [[public:faq:failed_to_initialize_remotebdb|I installed CloudBacko on another machine, but get this error "Failed to initialize RemoteBDB.Cloud." when I try restoring files backed up from my original machine]] | ||
+ | |||
+ | ===== MySQL ===== | ||
+ | ---- | ||
+ | * [[public:edition:cloudbacko_pro:faq:cannot_view_all_mysql_databases_in_backup_source|Cannot view all MySQL databases in the "Backup Source" screen]] | ||
+ | |||
+ | ===== VMware ===== | ||
+ | ---- | ||
+ | * [[public:edition:cloudbacko_pro:fail_to_connect_vm_disk_by_vddk_library]] | ||
+ | |||
+ | ===== Amazon S3 ===== | ||
+ | ---- | ||
+ | * [[public:edition:cloudbacko_pro:amazon_certificate_upgrade_v45]] | ||
+ | |||
+ | ===== Hotfix ===== | ||
+ | ---- | ||
+ | * [[https://www.cloudbacko.com/en/cloudbacko-advanced-cloud-local-server-workstation-amazon-S3-google-backup-software-hotfix.jsp|Download latest hotfix here]] |