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public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive [2021/04/16 17:11] ronnie.chan created |
public:edition:cloudbacko_pro:failed_to_get_oauth2tokens_after_retrieved_from_onedrive [2021/04/16 17:16] ronnie.chan |
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===== Problem Description ===== | ===== Problem Description ===== | ||
- | <html> | ||
When adding a OneDrive or OneDrive for Business as a backup destination for a backup set, the following error is received: | When adding a OneDrive or OneDrive for Business as a backup destination for a backup set, the following error is received: | ||
- | <br> | + | |
- | <br> | + | |
Failed to get OAuth2Tokens after retrieved from OneDrive | Failed to get OAuth2Tokens after retrieved from OneDrive | ||
- | <br> | + | |
- | <br> | + | {{public:edition:cloudbacko_pro:8079_onedrive.png}} |
- | <img style="width:50%" src="http://wiki.ahsay.com/lib/exe/fetch.php?media=public:8079_onedrive.png"> | + | |
- | </html> | + | |
===== Cause ===== | ===== Cause ===== | ||
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===== Resolution ===== | ===== Resolution ===== | ||
- | <html> | ||
To resolve this issue, configure your firewall application to allow out going connections to the following Microsoft IP addresses. | To resolve this issue, configure your firewall application to allow out going connections to the following Microsoft IP addresses. | ||
+ | ==== Example: ==== | ||
- | Example: | ||
Allow out going connections to the following Microsoft IP Addresses (40.126.9.* and 20.190.137.*): | Allow out going connections to the following Microsoft IP Addresses (40.126.9.* and 20.190.137.*): | ||
- | <br> | + | |
- | <br> | + | 40.126.9.5 \\ |
- | 40.126.9.5<br> | + | 40.126.9.6 \\ |
- | 40.126.9.6<br> | + | 40.126.9.7 \\ |
- | 40.126.9.7<br> | + | 40.126.9.8 \\ |
- | 40.126.9.8<br> | + | 40.126.9.65 \\ |
- | 40.126.9.65<br> | + | 40.126.9.66 \\ |
- | 40.126.9.66<br> | + | 40.126.9.67 \\ |
- | 40.126.9.67<br> | + | 40.126.9.68 \\ |
- | 40.126.9.68<br> | + | ... \\ |
- | ... | + | \\ |
- | <br> | + | 20.190.137.0 \\ |
- | <br> | + | 20.190.137.1 \\ |
- | 20.190.137.0<br> | + | 20.190.137.2 \\ |
- | 20.190.137.1<br> | + | 20.190.137.97 \\ |
- | 20.190.137.2<br> | + | 20.190.137.98 \\ |
- | 20.190.137.97<br> | + | 20.190.137.99 \\ |
- | 20.190.137.98<br> | + | |
- | 20.190.137.99<br> | + | |
... | ... | ||
- | </html> | ||
- | ===== Keywords ===== | ||
- | OneDrive, Business, OAuth2Tokens, firewall, blocked IP addresses |